Winding Roads is dedicated to bringing you the best soft luggage and sports-touring accessories we can find. With the increasing use of plastic tanks finding correctly fitting, quality tank bags at realistic prices can be a real pain, our range of custom fit bags are designed to fit and be functional, without spoiling the look of your bike or your riding pleasure. We also have a range of soft luggage to fit sports bikes, retro bikes, tourers, trailies as well as sports tourers. Available in a range of sizes to suit your riding style, from day trips to Continental touring we have the luggage to suit your needs.

Winding Roads Limited is registered in England 5130977. VAT number GB 940 7481 17. 

 

 

 

If you have any queries about your order please contact us at sales@windingroads.co.uk.

 

All orders are processed in accordance with our terms and conditions of trading which can be found by clicking the appropriate link button. We never take payment for goods prior to dispatch (except for cheque clearance).

We want you to be fully satisfied with the goods you purchase from Winding Roads. If for any reason you are dis-satisfied with the goods you have purchased please contact us immediately to arrange return, when a full refund (goods only) or replacement will be offered.

Payment

We offer a secure payment facility accepting most major credit / debit cards through Sage Pay, previously nown as Protx. When you enter your confidential credit card details your order is transferred for processing by Sage Pay, formerly Protx. Your credit card details are not stored on our server.

Sage Pay, is approved as a payment solutions provider by all the major UK banks including Lloyds TSB, Bank of Scotland and HSBC.

Sage Pay uses industry standards for secure encrypted communication over the World Wide Web. HTTP/SSL is supported by nearly all web browsers, including Netscape Navigator and Microsoft Internet Explorer. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Once the transaction is approved by Sage Pay, you will be sent an e-mail confirmation and we will receive your order. Using these safety measures means that we can ensure that the risk of online credit card use is generally lower than traditional "low-tech" transactions.

If you prefer to pay by cheque, please telephone first to check availability and delivery charges. Cheques should be made payable to "Winding Roads Ltd" with your card number and name and address on the reverse. Goods will only be dispatched when funds are cleared into our account. Please allow a minimum of 10 working days for cheques to clear. Postal orders are also accepted.

All credit / debit card transactions are fully security checked prior to dispatch of goods.

DETAILED CHECKS WILL BE CARRIED OUT, INCLUDING RANDOM TELEPHONE VERIFICATION.

Off Line Orders

If you are unsure about placing an order on line and would prefer to speak directly to us then please phone us on 00 44 (0) 1332 799 866 to place your order, alternatively you can fax your order to us on 00 44 (0) 1332 792 527. Please include all relevant details when placing your order (Contact details, delivery details, products required, payment details, etc).

Returns

If you wish to return any products to us, please contact us on 00 44 (0) 1332 799 866 or by email immediately. Goods must be returned in an unused new condition and in original packaging within 7 days of receipt. All returned goods should be sent by Recorded Delivery or a similar secure service, within 7 days. Please include your name, address and invoice number in the package and reason for return. We will refund cost of goods only. Special order items cannot be refunded.

Prices

The prices are correct at the time of posting. Due to circumstances beyond our control these can alter without prior notice. All prices include UK VAT at the current rate of 15%. All transactions are charged in Pounds Sterling.

Stock Availability

We do not guarantee availability from stock for all items. We generally hold most items in stock, most of the time, but on occasions parts may not be available due to circumstances beyond our control. We aim to dispatch most goods within 48 hours of order, and deliver most products within 2 - 14 days.

Credit Card Fraud

Due entirely to the increase in credit card and mail order fraud, we reserve the right to send goods only to a card holders address which has been verified with the credit card company.

For full details of our Terms & Conditions of Trading please click the appropriate link button below.

E&OE